Should your animal fall ill during the night or at the weekend, telephone the practice. This number is answered by a member of the team 24 hours a day. We can provide advice or arrange for one of our vets to see your animal. Bear in mind the person answering your call in the middle of the night may be at home, asleep. Please use the out-of-hours line in true emergencies only.
We have all the equipment needed to provide quality first opinion veterinary care to pets. Out patients are seen during fifteen minute appointments which are available throughout the working week, including Saturday mornings. If you would prefer us to visit your pet at home, look at the Visiting Vet page of this site for more information.
- comfortable, modern and hygienic kennels for in-patients
- fully equipped operating theatre
- visiting orthopaedic surgeon
- acupuncture
- diagnostic equipment includes ultrasound, rigid endoscope, blood pressure monitoring and X-ray
- in-house laboratory (including full range of blood analysis equipment)
Why not spread the cost of keeping you dog, cat or rabbit healthy by signing up to the Hay Vets Healthy Pet Club? This scheme allows you to pay for your pet's vaccinations, flea treatment and wormer by convenient monthly direct debit. All these items are discounted when paid for in this way. Members also benefit from discounts on certain foods, other practice services and they will receive two yearly health checks as additional benefits. For less than £10/month you can ensure your pet receives the best of care while you save money at the same time. Call or email the surgery (contact@hayvets.co.uk) to find out more.
Veterinary care can be expensive. We strive always to keep prices reasonable and are happy to provide estimates for the cost of any procedures. Payment is expected at the time of treatment. We accept cash, cheque, credit and debit cards. Insuring your pet can cover the cost of all non-routine treatment. We do not sell insurance; however we strongly recommend that you take out an insurance policy for your pet. This means that should your pet fall ill, treatment decisions can be based solely on what’s best for the patient without financial constraint.
The vets provide care to over 300 farms in the locality. These range from large dairy herds to pet pigs and everything in between.
Practice policy is to keep medicine prices as low as possible. Clinical work is charged on an hourly basis, with an out-of-hours surcharge. Invoices are sent monthly, terms being 28 days for full settlement.
EquineThis practice prides itself on giving quality care to horses entrusted to its care. We are able to perform all first opinion work, in addition to several procedures usually offered by specialist equine centres.
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