Should your animal fall ill during the night or at the weekend, telephone the practice. This number is answered by a member of the team 24 hours a day. We can provide advice or arrange for one of our vets to see your animal. Bear in mind the person answering your call in the middle of the night may be at home, asleep. Please use the out-of-hours line in true emergencies only.
This number is manned 24 hours a day, throughout the year. The office is staffed between 8.30 a.m. and 6.30 p.m. Monday to Friday, and 8.45 a.m. and 1 p.m. on Saturdays. Outside office hours the line is diverted to a vet at home - please only use this number for emergencies at these times.
We welcome email enquiries, and aim to reply within 48 hours. If you would like to request an appointment via email, please let us know what time suits you best and we will do our best to accomodate this. We will confirm the exact date and time of the appointment via email (or phone if you prefer).
|Post||Hay Veterinary Group LLP
17 Newport Street
Hay on Wye